A NIC report developed to provide timely insights from owners and C-suite operators and executives on the pulse of seniors housing and skilled nursing sectors.

NIC’s weekly Executive Survey of operators in seniors housing and skilled nursing is designed to deliver transparency into market fundamentals in the seniors housing and care space at a time where market conditions are rapidly changing—providing both capital providers and capital seekers with data as to how COVID-19 is impacting the space, helping leaders make informed decisions.

This week’s sample (Wave 6) includes responses collected May 4 – May 10, 2020 from owners and executives of 100 seniors housing and skilled nursing operators from across the nation. Detailed reports for each “wave” of the survey can be found on the NIC COVID-19 Resource Center under “Executive Survey Insights.”

This report also features two weeks of COVID-19 seniors housing and care incidence data collected April 27 – May 10 (Waves 5 and 6 combined) as reported by a subset of survey-takers.

Summary of Insights and Findings

While more data is needed to observe definitive turning points in occupancy rate trend data there are signs of potential improvements in occupancy patterns in the survey’s week-over-week data. In Wave 6, 21% of the respondents reporting on nursing care indicated that occupancy rates had started to increase, the most since the survey started. That said, 36% of respondents do continue to report declines in occupancy for skilled nursing from the prior week, although that is down from 67% in Wave 5. Respondents with independent living and memory care segment units also report slightly higher shares of improving occupancy rates from a week prior.

Other potentially positive signals include a slightly lower percentage of operators reporting decelerations of move-ins in Wave 6 relative to Wave 5—although the majority of organizations across all care segments did still report that move-ins decelerated in the past 30-days. Additionally, the percentage of respondents citing an organization-imposed ban on move-ins decreased from 59% in Wave 5 to 46% in Wave 6, and fewer respondents cited resident or family member concerns about moving residents in or out of communities.

• Regarding the change in occupancy from one week ago, the independent living and nursing care segments reported the most improvement from prior waves of the survey. The nursing care segment had the largest increase in the share of organizations reporting higher occupancy rates from the prior week (21%).
• The share of organizations reporting a deceleration in move-ins with regard to their nursing care segments in Wave 6 of the survey is lower compared to Wave 5 and Wave 3. Of note, 19% of organizations with nursing care beds report a deceleration in move-outs in the past 30-days in Wave 6, compared to 7% in Wave 5. Furthermore, under a quarter note an acceleration in move-outs, compared to around one-third in the prior three waves of the survey.
• The share of organizations reporting an acceleration in the pace of move-outs for the assisted living and memory care segments remain comparable to Wave 5 (around one-quarter), but higher than earlier waves of the survey. While the assisted living care segment saw a slight increase in the share of organizations experiencing a deceleration of move-outs compared to Wave 5, the memory care segment reported a slightly lower share.
• For the data collected between April 27 and May 10, 2020 (Waves 5 and 6 of the survey combined), a subset of seniors housing and care executives, answering on behalf of their organizations, provided the number of residents that were tested for COVID-19 and the number of residents tested positive by care segment.
• The operator average for the percentage of residents tested for COVID-19 by care segment rose with acuity level and ranged from 4.2% for independent living, 11.6% for assisted living, 14.1% for memory care and 21.0% for nursing care. The operator average of all residents with a lab-confirmed positive test for COVID-19 ranged from 0.3% for independent living, 1.3% for assisted living, 2.2% for memory care and 5.3% for nursing care. More detail can be found in the Key Survey Results section of this report.

Wave 6 Survey Demographics

• Responses were collected May 4 – May 10, 2020 from owners and executives of 100 seniors housing and skilled nursing operators from across the nation.
• Nearly two-thirds of respondents were exclusively for-profit providers (60%), about one-third (31%) were exclusively nonprofit providers, and 9% operate both for-profit and nonprofit seniors housing and care organizations.
• Owner/operators with 1 to 10 properties comprise 56% of the sample. Operators with 11 to 25 properties make up 26% while operators with 26 properties or more make up 18% of the sample.
• Many respondents in the sample report operating combinations of property types. Across their entire portfolios of properties, 84% of the organizations operate seniors housing properties (IL, AL, MC), 26% operate nursing care properties, and 31% operate CCRCs (aka Life Plan Communities).

Key Survey Results

Pace of Move-Ins and Move-Outs

Respondents were asked: “Considering my organization’s entire portfolio of properties, overall, the pace of move-ins and move-outs by care segment in the past 30-days has…”

• In Wave 6 of the survey, between 66% and 70% of organizations reporting on their independent living, assisted living and memory care segments indicated that the pace of move-ins decelerated. However, between 26% and 28% report no change in the pace of move-ins for these care segments.
• Most of the organizations reporting on their nursing care segments in Wave 6 of the survey note a deceleration in move-ins (79%); however, the share is lower compared to Wave 5 (84%) and Wave 3 (87%).

Reasons for Deceleration in Move-Ins

Respondents were asked: “The deceleration in move-ins is due to…”

• The most common reason cited for deceleration in move-ins continues to be slowdowns in leads conversions/sales due to moratoriums of moving residents into communities to mitigate COVID-19 contagion among residents and the staff members who care for them.
• Fewer respondents in Wave 6 cited an organization-imposed ban on settling new residents into their communities (46%) compared to the prior two waves (59% and 61%, respectively). Additionally, fewer organizations in Wave 6 cited resident or family member concerns (45%) than in the prior three waves of the survey.

Move-Outs

• Between 58% and 74% of organizations reporting on their independent living, assisted living and memory care units saw no change in move-outs in the past 30-days. The share of organizations with independent living units reporting no change in move-outs has remained between 76% and 71% since Wave 4.
• The share of organizations reporting an acceleration in move-outs in the past 30-days for the assisted living and memory care segments remained comparable to Wave 5 (28% and 24%), but higher than Waves 4 and 3. The assisted living care segment, however, saw a slight increase in the share of organizations experiencing a deceleration of move-outs (14%) compared to Wave 5 (11%), while a slightly greater share with memory care units saw a slight decrease (from 14% to 11%).
• Until Wave 6, the pace of move-outs reported for the nursing care segment had been consistent across waves of the survey with around one-third of organizations with nursing care beds reporting an acceleration in move-outs. However, the pace of move-outs in Wave 6 slowed with under a quarter of survey respondents experiencing an acceleration in move-outs. Further, 19% of organizations with nursing care beds report a deceleration in move-outs in Wave 6 compared to 7% in Wave 5.

Change in Occupancy by Care Segment

Respondents were asked: “Considering the entire portfolio of properties, overall, my organization’s occupancy rates by care segment are… (Most Recent Occupancy, Occupancy One Month Ago, Occupancy One Week Ago, Percent 0-100)”

• In similar proportions to Wave 5, approximately one-half to more than two-thirds (54% to 71%) of organizations reporting on their independent living and assisted living segment units, and 79% of organizations reporting on their nursing care beds in Wave 6 of the survey—across their respective portfolios of properties—experienced a decrease in occupancy from the prior month.
• The share of organizations with memory care units reporting a decline in occupancy rates fell from 70% in Wave 5 to 63% in Wave 6, and more than one third (36%) noted either no change or an increase in occupancy from the prior month.

• The independent living segment saw the highest share of organizations reporting an increase in occupancy from one month prior (13%).
• The percent of organizations reporting nursing care segment occupancy declines in Wave 6 was equal to Wave 5 (79%) and down slightly from 84% in Wave 3.
• Regarding the change in occupancy from one week ago, the independent living and nursing care segments reported the most improvement from prior waves of the survey. In Wave 6, 84% of organizations with independent living units and 63% of organizations with nursing care beds saw no change or an increase in occupancy rates.
• The nursing care segment had the largest increase in share of organizations reporting higher occupancy rates from the prior week (21%). More organizations with assisted living units note no change in occupancy rates from the prior week than in previous waves of the study (63%).

Incidence of COVID-19 Among Survey Respondents

For the data collected between April 27 and May 10, 2020 (Waves 5 and 6 combined), seniors housing and care executives, answering on behalf of their organizations, provided the number of residents that were tested for COVID-19 and the number of residents that tested positive by care segment. 

• The COVID-19 incidence data is a self-reported, non-validated sampling of seniors housing and care owners and operator executives for the two-week timeframe. It is important to note that this sample is not a statistical representation of COVID-19 incidence in seniors housing and care, in general.

• As shown in the table, in this sample of survey respondents, the percentage of residents that were tested for COVID-19 by care segment rose with acuity level and the operator average percent of residents tested ranged from 4.2% for independent living, 11.6% for assisted living, 14.1% for memory care and 21.0% for nursing care. The operator average percent of all residents that had a lab-confirmed positive test for COVID-19 ranged from 0.3% for independent living, 1.3% for assisted living, 2.2% for memory care and 5.3% for nursing care.

NIC wishes to thank survey respondents for their valuable input and continuing support for this effort to bring clarity and transparency into market fundamentals in the seniors housing and care space at a time where trends are rapidly changing. Your support helps provide both capital providers and capital seekers with data as to how COVID-19 is impacting the space, helping leaders make informed decisions. 

If you are an owner or C-suite executive of seniors housing and care properties and have not received an email invitation but would like to participate in the current Executive Survey, please click here for the current online questionnaire.

NIC’s popular “Leadership Huddle” series of webinars continued on May 7, again drawing well over a thousand registrations. “Confronting the New “Normal”: A Conversation between Operators, Lenders and Private Equity Providers During a Pandemic,” featured another panel of senior decision-makers, discussing what they’ve learned and how they’re managing their businesses at this stage of the pandemic. One of the nation’s largest assisted living operators, a leading debt provider, and a major private equity provider were all on-hand to discuss the pandemic’s impact on operations, financing, current and future investments – and people – as the crisis continues.

As with previous “huddles,” the discussion, moderated by NIC Chief Economist Beth Mace, began with a presentation of the latest data and insights from the weekly Executive Survey, which showed a majority of survey respondents continuing to site softer occupancy rates and a deceleration in move-ins.

John Moore, Chairman and CEO of Atria Senior Living, provided analysis that he and his team have been conducting since the pandemic first hit Atria in early March. Using daily COVID-19 testing data, Moore’s team has been able to track the virus’ progressive spread, peak, and stabilization, particularly in the New York area, where the company has a concentration of properties. His charts offer a startling image of an outbreak that, at its peak, saw infection rate, as a percentage of tests conducted reach as high as 56% in one day in April. While his presentation offers hope that the virus has peaked in New York, it also indicates that the virus is still a threat throughout much of the nation.

Using available daily data, the Atria team has been able to make timely decisions as it reacted to the pandemic. A report the company recently released on its website and addressed to “the extended Atria family” features statistics on the numerous activities the company has engaged in. Armed with its data, Moore’s team was able to pre-supply New York area properties with PPE, which the company had previously purchased and warehoused, ahead of the peak. They also hired over 1,000 additional staff, provided food for staff, as well as N95 masks and PPE for those staff members commuting in the New York-area and their families.

The approach was creative and entrepreneurial: “We started buying PPE early. We have a kitchen supply vendor here in Louisville who has a warehouse and was out of business so we took it over…we centralized PPE and shipped it from there.” Moore’s presentation included images from the warehouse, as well as an air-freighter they hired to distribute equipment. The company also now has its own brand of hand-sanitizer, “We know a guy who knows a guy who has a still and we made five million gallons of hand sanitizer,” Moore said. The company also has proactively produced information, including templated letters and communications, for Executive Directors to use when impacted. The report can be found on Atriaseniorliving.com.

From the perspective of Steve Blazejewski, Managing Director at PGIM Real Estate, navigating the pandemic has been more about communicating with both operators and investors. “I think our role really has been one of support for our operators, and then communication the other way, to our clients,” he said. He described approving wage increases and other expenses, such as food, PPE, and other supply needs.

As a lender, Chris Taylor, Managing Director at Capital One Healthcare Real Estate, expressed how pleased he’s been with his operators: “We’ve been really, really impressed with the operators and how they’ve responded to this…it reminds me why we are active in this space. We put the residents and their care and service first.”

When asked about what activity is currently occurring in his business, Taylor indicated his team is focused on their existing portfolio and handling any issues that might arise. Looking ahead, he expressed hope that activity will pick up, “As weeks and months go by and people start to conclude what the new normal is, it will be time to look at more opportunities. I think we’ll see more of that, but frankly, deal activity has been relatively low.”

Blazejewski is also taking a, “pause, and wait and see” approach: “For the deals that we do have, particularly on developments, we’re trying to, frankly, take some more time until we get better visibility, just in terms of where the economic recovery is going to be, how long it’s going to take, what’s going to happen to labor costs, what’s going to happen to construction costs, and things like that.” He also explained that the acquisition pipeline is “on ice right now…It’s really difficult to pursue an acquisition of some size when you can’t even walk a building or tour it, you can’t get anyone to come into the building to inspect it, you can’t get your license because a lot of government offices have shut down.”

Capital markets, meanwhile, “lack clarity,” according to Blazejewski. “There’s very little pricing discovery right now, and we’re seeing a very significant bid/ask spread on various deals.” However, he expressed optimism on the sector, “We still think seniors housing has a very bright future. We’re conscious of where we are in the cycle, and we need to be making decisions for the medium and long-term, but obviously the immediate conditions and the current situation have impacted decision-making.”

Mace asked panelists for their thoughts on the “headline risk” faced by the sector, noting that papers are featuring headline stories on the pandemic’s impact on nursing homes on a daily basis. Blazejewski pointed out that media reports often fail to differentiate seniors housing from skilled nursing, “There have been a lot of articles in the Wall Street Journal and other publications…that do conflate the two. We think that is generally inaccurate and we do try to combat that, where we can.” He also expressed concern on the data coming out in reports, “I think we have a lot of blurry data right now. It’s going to be very difficult to dig through that and determine what the real success rate or failure rate was, for performance.”

Answering the same question, Taylor said, “I think we have a huge opportunity as an industry to really show how we differentiated ourselves, versus the general population, in taking care of seniors.” Asked about his anticipation of challenges, such as write-downs and recapitalizations in his portfolio, he responded, “It’s way too early to talk about whether we’ll have challenges in the portfolio to that level,” and expressed a willingness to work with his partners over the long-term.

Blazejewski also see opportunity, “I do think there’ll be probably 6-12 months of pain in terms of cap rates. We think that may provide some opportunity for us, in terms of buying, as long-term investors and holders.” He also anticipates a return to dynamics like those of just a few months ago, “where Class A cap rates might have been 5% or 6%. I still think it’ll be there in a couple of years. You still have a demographic wave coming. That’s not going to change. I still think you’re going to have strong investor interest in the space, and I still think you’re going to see a lot of searching for yields in the capital markets and from institutional investors.”

As he looks ahead, Moore expects current projects, nearing completion, to go ahead with opening plans. His team is currently testing all of their employees and will open new properties in New York and San Francisco with further testing of new hires, and potentially also periodic testing. He said, “As testing opens up, that could be a breakthrough for seniors housing, and new growth.” He described new procedures for move-ins, which include testing, quarantine, full-PPE, and new technological tools designed to keep residents and families safely connected. “Technology is becoming a bigger deal for everybody, and not just in communicating. We’re about to roll out an app for family members, so they’ll be able to see what their mom’s or dad’s temperatures were on our daily temp checks.”

Asked about telehealth, Moore responded that they’re using it more, “Hospitals are aggressively opening up to telehealth networks.” He described deals with healthcare providers, such as Northwell, on Long Island, delivering telehealth urgent care to many of his communities.

Taylor also sees continued cooperation with healthcare partners: “I do think we will continue, as NIC is highlighting, to emphasize the relationships between seniors housing and care providers and the healthcare system.”

Wrapping up the discussion, panelists were asked to summarize their current thinking, and field questions submitted by attendees. Blazejewski sees that the crisis is no longer in its earliest stages, but still presents plenty of uncertainty. He’s engaged in planning for numerous different scenarios. Mace also emphasized that scenario-planning will be very important, pointing to a just-published NIC Insider article she wrote, encouraging the practice for planners.

All the panelists, while agreeing that the sector’s fundamentals remain strong, also agreed that macroeconomic factors, as we head into a recession and face uncertainty, will likely play an important role in the sector’s future. For now, though, Moore, as he decides how to proceed, is looking at data on the penetration of the virus on a daily basis, and is still focused on adhering to strict protocols, and testing staff, to keep his residents safe every day.

The Labor Department reported that there were a nose-bleedingly high 20.5 million jobs lost in April as the COVID-19 pandemic closed much of the economy and triggered massive layoffs and furloughs of employees by U.S. businesses. This dwarfed the previous record high job loss of 1.96 million jobs in 1945 at the end of WWII and the 8.7 million jobs lost during the entire last recession. Employment is now at its lowest level since February 2011. April’s decline also marked the second monthly decline in jobs after a record 113 consecutive months of job gains.  

Separately, the April unemployment rate surged to 14.7%, up from 4.4% in March and from a 50-year low of 3.5% in February. This is the highest jobless level since the Great Depression according to the Labor Department figures that date back to the 1940s and the National Bureau of Economic Research data prior to that. During the 2008/2009 recession, the unemployment rate peaked at 10%.

The underemployment rate or the U-6 jobless rate soared to 22.7% in April from 8.7%. This figure includes those who have quit looking for a job because they are discouraged about their prospects and people working part-time but desiring a full work week. In the previous 2008/2009 recession, this rate peaked at 17.2%.

Employment fell sharply in all major industry sectors, with particularly heavy job losses in leisure and hospitality. Employment in health care fell by 1.4 million in April. The decline in healthcare reflects those not working to fight the pandemic because they are seeing fewer patients for routine checkups and, in some cases, only offering emergency procedures.

Revisions also subtracted thousands of jobs in the prior two months. The change in total nonfarm payroll employment for February was revised down by 45,000 from a gain of 275,000 to a gain of 230,000 and the change for March was revised down by 169,000 from a loss of 701,000 to a loss of 870,000. Combined, 214,000 jobs were subtracted to the original estimates. Monthly revisions result from additional reports received from businesses and government agencies since the last published estimates and from the recalculation of seasonal factors.

Average hourly earnings for all employees on private nonfarm payrolls rose in April by $1.34 to $30.01, a 7.9% increase from year-earlier levels. The increases in average hourly earnings largely reflect the substantial job losses among lower-paid workers, which put upward pressure on the average hourly earnings estimate.

The labor force participation rate, which is a measure of the share of working age people who are employed or looking for work fell 2.5 percentage point to 60.2%. Total employment, as measured by the household survey fell by 22.4 million to 133.4 million.

Separately yesterday, the Department of Labor reported that 3.2 million Americans filed for unemployment insurance benefits in the week ending May 2, 2020. In the past seven weeks, 33 million people have filed claims.

Today’s report was not unexpected as the pandemic has dramatically halted economic activity across the nation and globe. The question becomes how long the devastation will continue, which in turn largely depends on COVID-19 related factors such as when a vaccine become available, testing of the general population and when business are able to reopen. Even then while some businesses may gradually return to “normal”, not every sector will recover at the same pace. In the meanwhile, and tragically, millions of people are suffering from illnesses, anxieties and deaths associated with the pandemic and from the human tragedies associated with of the collapse in the national and global economies.

A NIC report developed to provide timely insights from owners and C-suite operators on the pulse of seniors housing and skilled nursing sectors.

NIC’s weekly Executive Survey of operators in seniors housing and skilled nursing is designed to deliver transparency into market fundamentals in the seniors housing and care space at a time where market conditions are rapidly changing—providing both capital providers and capital seekers with data as to how COVID-19 is impacting the space, helping leaders make informed decisions.

This week’s sample (Wave 5) includes responses collected April 27-May 3, 2020 from owners and executives of 118 seniors housing and skilled nursing operators from across the nation. Detailed reports for each “wave” of the survey can be found on the NIC COVID-19 Resource Center webpage under Executive Survey Insights.

Summary of Insights and Findings

The majority of organizations—across their portfolios of properties—continue to report decelerations in move-ins in Wave 5. However, while fewer organizations with independent living and assisted living units reported occupancy rate declines from a month ago in Wave 5 of the survey compared to Wave 4, downward changes in occupancy rates in the memory care segment continue to grow. For the nursing care segment, the share of occupancy declines from a month ago was slightly lower in Wave 5 than in Waves 4 and 3, although still up around 80%.

• Around 70% of organizations report that the pace of move-ins decelerated in the past 30-days for their independent living, assisted living and memory care segments in Wave 5 of the survey. Only about one-quarter indicated no change in the pace of move-ins for these care segments. While most organizations reporting on their nursing care segments in Wave 5 of the survey note a deceleration in move-ins (84%), the share is slightly higher than in Wave 4 (76%) but similar to Wave 3 (87%).
• The most common reason cited for deceleration in move-ins continues to be slowdowns in leads conversions/sales due to moratoriums of moving residents into communities to mitigate COVID-19 contagion among residents and the staff members who care for them. However, more respondents in Waves 5 and 4 of the survey cited an organization-imposed ban on settling new residents into their communities than in Waves 3 and 2 of the survey.
• More organizations with any nursing care beds responding to Wave 5 and Wave 4 of the survey report an organization-imposed ban on accepting new residents than organizations without any nursing care beds. Additionally, a smaller but growing percentage of organizations with any nursing care beds, also cite a mandatory government-imposed ban on admitting new residents (17% in Wave 2 up to 32% in Wave 5).
• The majority of respondents continue to report no change in the pace of move-outs in the past 30-days in Wave 5 of the survey. The pace of move-outs reported for the nursing care segment has been consistent since Wave 2 of the survey with around one-third of organizations noting an acceleration in move-outs. However, the assisted living and memory care segments continue to see an increasing share of acceleration in move-outs.
• Among the primary reasons given for acceleration in move-outs is resident mortality. Secondary reasons cited by respondents were resident or family member concerns, residents moving to higher levels of care, hospitalizations, and planned discharges.
• In Wave 5 of the survey, approximately one-half to more than two-thirds of organizations reporting on their independent living, assisted living and memory care segments experienced a decrease in occupancy from the prior month. However, more organizations with independent living units in Wave 5 than the prior two waves saw no change in their occupancy. Organizations with memory care units report more downward changes in occupancy than in the prior three waves of the survey. The proportion of organizations reporting nursing care segment occupancy declines in Wave 5 was down slightly from Wave 3 to Wave 5.
• Roughly two-thirds to one-half of organizations with independent living, assisted living and memory care segment units noted no change in occupancy rates from one week ago in Wave 5 of the survey. However, fewer organizations with assisted living units reported occupancy declines from a week ago compared to Waves 4 and 3. About two-thirds of the organizations reporting on their nursing care segments in Wave 5 note declines from one week ago, slightly higher compared to Wave 4 and Wave 2 of the survey, but consistent with Wave 3.

Wave 5 Survey Demographics

• Responses were collected April 27-May 3, 2020 from owners and executives of 118 seniors housing and skilled nursing operators from across the nation.
• Nearly two-thirds of respondents were exclusively for-profit providers (62%), about one-third (32%) were exclusively nonprofit providers, and 6% operate both for-profit and nonprofit seniors housing and care organizations.
• Owner/operators with 1 to 10 properties comprise 55% of the sample. Operators with 11 to 25 properties make up 23% while operators with 26 properties or more make up 21% of the sample.
• Many respondents in the sample report operating combinations of property types. Across their entire portfolios of properties, 79% of the organizations operate seniors housing properties (IL, AL, MC), 35% operate nursing care properties, and 30% operate CCRCs (aka Life Plan Communities).

Key Survey Results

Pace of Move-Ins and Move-Outs

Respondents were asked: “Considering my organization’s entire portfolio of properties, overall, the pace of move-ins and move-outs by care segment in the past 30-days has…”

• In Wave 5 of the survey, between 71% and 74% of organizations reporting on their independent living, assisted living and memory care segments indicated that the pace of move-ins decelerated. However, between 24% and 28% report no change in the pace of move-ins for these care segments.
• Most of the organizations reporting on their nursing care segments in Wave 5 of the survey note a deceleration in move-ins (84%); the share is higher compared to Wave 4 (76%) and slightly lower than Wave 3 (87%).

Reasons for Deceleration in Move-Ins

Respondents were asked: “The deceleration in move-ins is due to…”

• In Wave 5 of the survey, roughly two-thirds of respondents attributed the deceleration in move-ins to a slowdown in leads conversions/sales. More respondents in Waves 5 and 4 cited an organization-imposed ban on settling new residents into their communities compared to Waves 3 and 2 (59% and 61% vs. 41% and 49%, respectively). Around one-half of organizations across each of the four data collection periods cited resident or family member concerns.
• The following charts break out the reasons for deceleration in move-ins by organizations with any nursing care beds and organizations without any nursing care beds.

• In Waves 5 and 4 of the survey, more organizations responding with any nursing care beds reported an organization-imposed ban on accepting new residents compared to organizations without any nursing care beds. In both subsamples, the percentages have grown since Waves 2 and 3 of the survey, albeit at notably higher rates for organizations with any nursing care beds.
• A growing percentage of organizations with any nursing care beds also cite a mandatory government-imposed ban on admitting new residents (17% in Wave 2 up to 32% in Wave 5).

Move-Outs

• Between 60% and 71% of organizations reporting on their independent living, assisted living and memory care units saw no change in move-outs in the past 30-days, down slightly from Wave 4 (64% to 76%).
• The assisted living and memory care segments continue to see increasing shares of an acceleration in move-outs across the four waves of the survey shown—from 13% in Wave 2 to 28% in Wave 5 for assisted living and from 8% in Wave 2 to 25% in Wave 5 for memory care.
• The pace of move-outs reported for the nursing care segment has been consistent across waves of the survey with around one-third of organizations with nursing care beds noting an acceleration in move-outs.
  

Change in Occupancy by Care Segment

Respondents were asked: “Considering the entire portfolio of properties, overall, my organization’s occupancy rates by care segment are… (Most Recent Occupancy, Occupancy One Month Ago, Occupancy One Week Ago, Percent 0-100)”

• Approximately one-half to more than two-thirds (54% to 70%) of organizations reporting on their independent living, assisted living and memory care units in Wave 5 of the survey—across their respective portfolios of properties—experienced a decrease in occupancy from the prior month.
• More organizations with independent living units in Wave 5 of the survey than in Wave 4 note no change in their occupancy rates compared to one month prior.
• Despite more organizations with assisted living units reporting an acceleration in move-outs over the past 30-days in Wave 5 of the survey, the assisted living segment had fewer organizations reporting downward changes in occupancy rates than in Wave 4.
• In Wave 5 of the survey, organizations with memory care units report a higher share of occupancy rates trending downward (70%) than in the prior three waves of the survey. The percent of organizations reporting nursing care segment occupancy declines in Wave 5 was down slightly from 84% in Wave 3 to 79% in Wave 5.

• Regarding the change in occupancy from one week ago, roughly two-thirds to one-half of organizations with independent living, assisted living and memory care segment units noted no change (between 63% and 55%); however, fewer organizations with assisted living units reported occupancy declines from one week ago compared to waves 4 and 3 of the survey.
• About two-thirds of the organizations reporting on their nursing care segments in Wave 5 of the survey note occupancy rate declines from one week prior (67%), slightly higher than Waves 4 and 2 (62%), but consistent with Wave 3 (67%).

This weekly survey is designed for operators to capture high level metrics with minimal time lag to market on important trends for operators and investors. While survey questions will evolve over time, primary key metrics will continue to include changes in occupancy, move-ins, and move-outs as well as COVID-19 related data. 

NIC wishes to thank survey respondents for their valuable input and continuing support for this effort to bring clarity and transparency into market fundamentals in the seniors housing and care space at a time where trends are rapidly changing. Your support helps provide both capital providers and capital seekers with data as to how COVID-19 is impacting the space, helping leaders make informed decisions. 

If you are an owner or C-suite executive of seniors housing and care properties and have not received an email invitation but would like to participate in the current Executive Survey, please click here for the current online questionnaire.

Today’s news, dominated every day by the COVID-19 pandemic, is often centered on the impact of this virus on seniors living in skilled nursing and seniors housing communities. While an ocean of print is lapping at every front page in the world, regulators and policy makers have rushed to enact new measures to protect frail elders, who are most susceptible to this disease. The resulting disruption that is occurring, and which we see reflected in every news outlet, will have a lasting impact on the sector.  

Reflecting back on the news that NIC continues to curate on our www.seniorcare.nic.org resources page, it is possible to see how the headlines trace this period of disruption – and how this crisis will shape the delivery of healthcare in seniors housing for years to come. 

Before COVID-19, the sector was already moving towards healthcare partnerships and innovation in numerous ways. A January 15 Senior Housing News story, “Welltower CEO Touts Expanding Health System Initiatives, Teases ‘Welltower Living’ Brand,” highlighted how important healthcare was becoming, before the crisis hit. Writer Tim Mullaney opened the piece with:  

“Welltower is moving forward on all cylinders with its strategy of closely aligning senior housing with health systems. In addition to a recently announced relationship with Jefferson Health, the real estate investment trust (REIT) is in the process of working closely with Geisinger Health in Pennsylvania, CEO Thomas DeRosa said Wednesday at the J.P. Morgan Healthcare conference in San Francisco.”  

Referring to DeRosa, Welltower CFO Tim McHugh was quoted as saying, “Tom often says that we’re a health care company that expresses our view of where health care is going through our ownership of real estate.”  

As hundreds of visitors to our curated headlines section know, many stories were already casting light on a movement to break down old silos and forge new partnerships, secure new technology, and collaborate with healthcare partners.  

Reporter Chuck Sudo’s story, “Brookdale Eyes Health System Opportunities as Assisted Living Turns a Corner,” published by Senior Housing News February 19, focused on the management decisions driving assisted living into the healthcare continuum. 

Discussing the strategic hiring of Cindy Kent as executive vice president and president of its senior housing arm, Brookdale CEO Cindy Baier said, “With the changes happening in health care moving from fee-based services to pay for performance, there are better opportunities to partner with health systems to make assisted living a part of the care continuum. Having someone [like Kent] who worked in other aspects of the spectrum is important,” Baier told SHN. 

Covering the 2020 NIC Spring Conference, on March 10, Globe Street writer Natalie Dolce submitted the article, “NIC 2020 Talks Future of Healthcare Disruption, Scale Will Matter.” The piece focused on NIC Founder and Strategic Advisor Robert Kramer’s remarks. At the time there was dawning awareness of COVID-19 in the U.S., but no one who knows Kramer was surprised to hear his argument that a period of disruption, converging housing and healthcare, and forging innovation and new models, was upon us.  

As Dolce reports, “He explained that healthcare players traditionally involved in creating networks to provide acute care are expanding to emphasize wellness, care coordination, and management of chronic conditions to prevent acute care episodes. ‘The reality is that things are changing. We have an enormous opportunity and we are part of the discussion.’” Kramer may not have known how quickly things were, in fact, about to change. 

Only 12 days later, stories on CMS’ decision to expand coverage for telehealth, as a means to combat COVID-19, were appearing. Tim Regan’s March 17 Senior Housing News story, “New CMS Telehealth Expansion Could Be ‘Very Good’ for Senior Living During Covid-19,” pointed to the need for this technology in seniors housing:  

“’Any expansion of telehealth services is a very good thing,’ Kari Olson, chief innovation and technology officer for Glendale, California-based senior living provider Front Porch, told Senior Housing News. “Especially during this time when we need folks to stay home, and in particular, to safeguard people over 65 as well as other high-risk individuals.” 

Regan’s story closes with the observation that, “Many within the industry have touted the promise of telehealth in senior living settings, and this expansion could serve to demonstrate its value in the real world. Medicare Advantage (MA) policy changes enacted last year already make it easier for senior living residents to receive care such [sic]in the independent living or assisted living community where they live rather than in a health care facility.” 

By the end of the month, telehealth had become a far more accessible and long-term fixture across the seniors housing and care sector. Alex Spanko’s March 31 Skilled Nursing News’ piece, “Skilled Nursing Telehealth Adoption Not Without Challenges — But COVID-19 Changes Likely Here to Stay” reflects a new reality.  

Spanko interviewed Dr. Grace Terrell, CEO of the skilled nursing-focused physician group Eventus WholeHealth, about their roll out of telehealth programs in 500 facilities.  “I don’t think you’re going to be able to put the toothpaste back in the tube,” Terrell said. “We’re not going to go back; things will change.”  

Throughout the month of April, there was a flood of headlines concerning COVID-19. Given the pandemic’s impact on the seniors housing and care sector – and the millions of frail elders in its care – NIC launched its NIC COVID-19 Resource Center, along with numerous initiatives designed to collect and analyze relevant data, disseminate information, host public discussion, and facilitate meetings amongst peers and experts.  

We recommend visiting the NIC COVID-19 Resource Center, where you can subscribe to the new “NIC Weekly Recap: COVID-19 Newsletter” for all the latest information and developments relevant to the pandemic. You will also find recordings and summaries for the highly popular “NIC Leadership Huddle” webinar series, and can access results and analysis for the “Executive Survey Insights,” which provides unique insights into the impact of the pandemic across the sector. 

Of course, we will continue to curate articles relevant to the developing trends in healthcare innovation, collaboration, and partnerships which continues to shape the future of the sector. News is developing very quickly, as is the impact of the COVID-19 pandemic, and NIC remains committed to keeping you informed as it develops. As we are all seeing in real-time, today’s headlines are outlining the shape of a new normal in the months and years ahead.